Your purchases, an important matter!

When you buy a product on our site, you benefit from rights that we would like to remind you of. We are committed to offering you quality items and providing you with all the information necessary to enable you to make an informed choice. You will find on our site a detailed description of each product, accompanied by photos to help you visualize. If, despite everything, you are not satisfied with your purchase, you have a period of [19] days to return the item to us and obtain an exchange or a refund. This is called your right of withdrawal.

Your safety is our priority!

The personal information you provide to us is valuable and we treat it with the utmost care. It is secure and is not shared with third parties apart from our delivery service. You have the right to access this information and rectify it if necessary.

A problem? We are here for you!

If you have any questions or problems with your order, our customer service is at your disposal. You can contact us by [list of contact methods: email, phone]. We will do our best to find a solution quickly.

In summary:

• You have the right to information: We provide you with all the necessary information about the products.

• You have the right to change your mind: You can return an item to us that does not suit you.

• You have the right to security: Your data is protected.

• You are entitled to assistance: We are here to answer your questions.

Please do not hesitate to contact us if you require further information.

• Delivery times:

As a customer on our platform you are entitled after payment of your item to benefit from a delivery directly to your home this should arrive within 5 to 8 days. Sometimes with disruptions and problems it could be more.

• Secure payment methods:

All your personal data regarding the security and confidentiality of your payment information is protected and not disclosed to anyone.

• Full customer service contact details:

Any information that is transmitted to us at the store is in no way shared or used without your consent. In addition, you benefit from the consumer's right to use your information as well as everything that is governed by legislation.

Comment:

Our customers have every right to express any opinion they wish. However, if the comments are offensive, racist, sexist, etc., the store will be entitled to remove them for the common good. In addition, none of your information is shared, only the delivery service.